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E-LogS: Ease of Logistics Services
is a digital system for registering, coordinating, and monitoring the resolution of user issues/suggestions. The dashboard has been developed by the Logistics Division, DPIIT to facilitate timebound resolution of issues.
Features of E-LogS:
- Single-dashboard for submission of logistics service-related issues/suggestions.
- Promotes evidence-based decision making
- Digitized recording, tracking, and resolution
- Established SLAs and escalation matrices
- Institutional knowledge repository
